Warranty and returns


In accordance with the law, CYCLO-SYSTEM guarantees the final customer for any hidden defects of a product marketed under the brand VELTOP on the terms and conditions of articles 1641 and following to the Civil Code.

CYCLO-SYSTEM guarantees the good manufacturing of its products and commit itself to repair or replace the part recognized as defective due to a manufacturing or manpower defect (except normal wear). The warranty period from the date indicated on the invoice is: 2 years
The changed part will be either equivalent to the defective part or on one of a higher level, depending on the evolution of the products. 
Interventions carried out under the guarantee do not have the effect of extending it except provided by the law. This warranty is given only to the buyer whose name appears on the invoice.

Damage resulting from ordinary wear and tear, improper use, modification or disassembly of the article, as well as deteriorations caused by improper or defective maintenance and repairs or alterations of parts not covered by the guarantee.

The warranty and liability of CYCLO-SYSTEM are strictly limited to the price of the part under investigation and do not cover any direct, indirect, material or immaterial damages. The buyer undertakes, for its part, to take all necessary protective measures to limit its damages as well as those of CYCLO-SYSTEM.